How Jack Matthews Uses MapServe® to Streamline Boundary Surveys and Save Time| How Professionals Save Time & Money with MapServe®

Customer Stories

How Jack Matthews Uses MapServe® to Streamline Boundary Surveys and Save Time

Jack Matthews is a survey manager at Survey Solutions, a UK engineering survey practice delivering underground utility surveys, engineering surveys and site measurement services. His role focuses on below-ground utility mapping, including ETT investigations and CCTV drainage inspections, with final deliverables produced primarily in CAD.

Surveyor

Before

Used an alternative mapping provider with a confusing interface that slowed ordering.
Experienced login glitches requiring double sign-in.
Lost time navigating the system instead of progressing live survey projects.
Needed to manually remove grid lines and coordinate overlays in CAD before use.
Invoice retrieval was less straightforward for expense processing.

After

Receives plans instantly and distributes them directly to surveyors.
Adds multiple areas into one basket for a streamlined single transaction.
Downloads clear invoices easily for expensing.
Accelerates drawing production by getting base mapping into CAD immediately.
Reduces turnaround time for both utility and associated survey projects.

Process

Selects a polygon around the required site.
Downloads OS mapping in a CAD-compatible format.
Removes grid lines and consolidates base into one topographical layer.
Overlays utilities: manholes, electric, water, gas and drainage.
Produces final drawings in CAD for CCTV reports.

Conclusion

For Jack, mapping is the foundation of every utility survey. Faster ordering means surveyors can begin work immediately. MapServe removes friction from the process, integrates cleanly into CAD and helps deliver survey drawings to clients more quickly.

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